23andMe – from $6 B dream to Chapter 11
Vitals: Founded 2006, Peak Valuation $6 B , IPO 2021 at $3.5 B
March 2025: filed Chapter 11 in Delaware, Winning bid: Regeneron $256 M (pending)
What Went Right
- First to ship consumer DNA-in-a-box; 14 M kits sold.
- $300 M R&D pact with GSK to mine genetics for new drugs.
Where the Blood Flow Stopped
- One-and-done model – after “12 % Scandinavian,” users had no reason to re-buy.
- 2023 data breach – 6.9 M records exposed; $30 M in settlements. Trust evaporated.
- Drug gambit too slow – R&D pay-off ≥ 10 years; consumer cash dried up first.
- Public-market mismatch – SPAC investors wanted quarterly growth, not science projects; share price –99 %.
- No true pivot – doubled down on failing playbook while burn continued.
Prescription
✅ Create recurring value before chasing moonshots (think proactive health insights, not ancestry trivia).
✅ Treat privacy as a product feature—breaches kill consumer biotech faster than competition.
✅ Balance horizons—pair long-cycle bets (drug discovery) with near-term revenue engines.
One Take-away
“Keep the trust battery full before adding new gadgets.”
****Do it this week:
- List one thing that makes customers trust you (data safety, uptime, service).
- Run a quick “trust test” (penetration scan, mystery shopper, NPS pulse).
- Fix any leak before you ship the next shiny add-on.
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Disclaimer: This analysis is based on public info and my own interpretation; facts may evolve and any errors are mine alone.